Privacy Policy

Last Updated: March 8, 2025

1. Introduction

At AI Stream Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Fill out a form or submit a request
  • Sign up for our newsletter
  • Contact our customer support
  • Participate in surveys or promotions

The personal information we collect may include:

  • Name
  • Email address
  • Company name
  • Job title
  • Billing information

2.2 Information Collected Automatically

When you visit our website or use our services, we may automatically collect certain information about your device and usage patterns. This information may include:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Referring website or source
  • Click patterns and interactions with our website

2.3 Information from Third Parties

We may receive information about you from third parties, such as business partners, marketing agencies, and data providers. This information may be combined with other information we collect about you.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our services
  • Processing transactions and sending related information
  • Responding to your inquiries and providing customer support
  • Sending administrative information, such as updates to our terms and policies
  • Sending marketing communications, if you have opted in to receive them
  • Personalizing your experience with our services
  • Analyzing usage patterns to improve our website and services
  • Protecting our rights, property, or safety, and that of our users or others
  • Complying with legal obligations

4. How We Share Your Information

We may share your information with the following parties:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.

4.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions that may be of interest to you.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.5 With Your Consent

We may share your information with other parties with your consent or at your direction.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and use information about you and your interaction with our website. Cookies are small text files that are stored on your device when you visit a website. We use the following types of cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors and to see how visitors move around our website. This helps us to improve the way our website works.
  • Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used to build a profile of your interests and show you relevant advertisements on other sites.

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our website may not be accessible or may not function properly.

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to rectify inaccurate or incomplete information
  • The right to erase your personal information
  • The right to restrict the processing of your personal information
  • The right to data portability
  • The right to object to the processing of your personal information
  • The right to withdraw consent at any time

To exercise these rights, please contact us at info@aistreamsolutions.com.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

11. Third-Party Links

Our website may contain links to third-party websites and services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at info@aistreamsolutions.com.