Terms of Service

1. Introduction

Welcome to AI Stream Solutions. These Terms of Service ("Terms") govern your use of our website, products, and services ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Services.

2. Subscription and Payment Terms

2.1 Subscription Options

AI Stream Solutions offers various subscription plans with different features and pricing. Subscriptions may be offered on a monthly, annual, or biannual basis, with discounts typically applied to longer-term commitments.

2.2 Custom Contracts

In addition to our standard subscription plans, we offer custom contracts tailored to specific business needs. These custom contracts may include specialized features, custom integrations, or other services not included in standard subscription plans.

2.3 Payment Terms

Monthly subscriptions are billed at the beginning of each month. Annual and biannual subscriptions are billed in full at the beginning of the subscription period. Custom payment schedules may be arranged for custom contracts.

2.4 Extended Prepayment Options

Clients may choose to prepay for services for periods longer than our standard offerings (e.g., 3 years, 5 years). Such arrangements will be documented in a custom contract with specific terms, including any applicable discounts for extended prepayment.

2.5 Automatic Renewal

Unless otherwise specified, subscriptions automatically renew at the end of the subscription period. You may cancel automatic renewal at any time through your account settings or by contacting us at info@aistreamsolutions.com.

2.6 Price Changes

We reserve the right to modify our pricing at any time. For existing subscribers, price changes will take effect at the beginning of the next billing cycle. We will provide at least 30 days' notice of any price changes.

3. Service Description

AI Stream Solutions provides AI-powered sales automation services, including but not limited to lead capture, email automation, lead qualification, and CRM integration. The specific features available to you depend on your subscription plan or custom contract.

4. Account Registration and Security

To access certain features of our Services, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

5. User Responsibilities

You agree to use our Services only for lawful purposes and in accordance with these Terms. You are responsible for all content and data you provide to us. You agree not to use our Services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any material that is harmful, threatening, abusive, or otherwise objectionable
• Attempt to gain unauthorized access to our systems or interfere with the proper functioning of our Services
• Engage in any activity that could harm our reputation or business interests

6. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, and software, are owned by AI Stream Solutions and are protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms. You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

7. Data and Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

8. Service Modifications and Availability

We reserve the right to modify, suspend, or discontinue any part of our Services at any time without prior notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our Services.

While we strive to ensure that our Services are available at all times, we do not guarantee uninterrupted access to our Services. We will make reasonable efforts to notify you of scheduled maintenance or significant downtime.

9. Termination

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our Services will immediately cease.

You may terminate your subscription at any time by contacting us at info@aistreamsolutions.com. Termination will take effect at the end of your current billing cycle, and you will not receive a refund for any fees already paid. For refund eligibility, please refer to our Refund Policy.

10. Limitation of Liability

To the maximum extent permitted by law, AI Stream Solutions shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our Services.

Our total liability for any claims arising under these Terms shall not exceed the amount you paid to us for the Services during the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless AI Stream Solutions and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including but not limited to reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Delaware, and you consent to the personal jurisdiction of such courts.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the updated Terms on our website or by sending you an email. Your continued use of our Services after such modifications will constitute your acknowledgment and agreement to the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or additional terms and conditions published by AI Stream Solutions, constitute the entire agreement between you and AI Stream Solutions concerning your use of our Services.

16. Contact Information

If you have any questions about these Terms, please contact us at info@aistreamsolutions.com.